Terms of Service

These Terms of Service ("Terms") govern your access to and use of the TickBase website, dashboard, and market-data API (collectively, the "Service") operated by TickBase ("we", "us", "our"). By creating an account or using the Service, you agree to these Terms.

1. Accounts

You must provide accurate information when registering and are responsible for safeguarding your credentials and API keys. You are responsible for all activity that occurs under your account. Notify us immediately of any unauthorized use.

2. Acceptable use

You agree not to:

• exceed, circumvent, or attempt to circumvent rate limits or quotas;
• share, resell, or redistribute raw API responses except as permitted by your plan;
• use the Service to build a directly competing market-data redistribution product;
• reverse engineer, disrupt, or compromise the integrity or performance of the Service.

3. Plans, billing, and refunds

Paid plans are billed in advance on a recurring basis through our payment processor. Quotas and rate limits are determined by your plan. You may upgrade, downgrade, or cancel at any time from the dashboard; changes take effect at the end of the current billing period unless stated otherwise. Except where required by law, fees are non-refundable.

4. Market data & no warranties

Market data is aggregated from third-party sources and provided "as is" for informational purposes only. It is not financial, investment, or trading advice. We do not warrant that the data is accurate, complete, timely, or uninterrupted, and you use it at your own risk.

5. Service availability

We aim for high availability but do not guarantee the Service will be uninterrupted or error-free. We may modify, suspend, or discontinue features with reasonable notice where practicable.

6. Limitation of liability

To the maximum extent permitted by law, TickBase will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits or data, arising from your use of the Service. Our aggregate liability is limited to the amount you paid us in the twelve months preceding the claim.

7. Termination

We may suspend or terminate your access for violation of these Terms. You may stop using the Service and close your account at any time.

8. Changes to these Terms

We may update these Terms from time to time. Material changes will be communicated, and continued use after changes take effect constitutes acceptance.

9. Contact

Questions about these Terms? Contact us at legal@thetickbase.com.